This Privacy Policy explains how Commercial Plumber Las Vegas (“we,” “us,” or “our”), operated by Matthew Francis, collects, uses, shares, and protects information when you visit commercialplumberlasvegas.com (the “Site”) or submit a request for plumbing services in Las Vegas.
By using the Site, you agree to the practices described in this Privacy Policy.
We collect information in the following ways:
Information you provide directly
When you submit a form, request a quote, or otherwise contact us, we may collect:
Name
Phone number
Email address
Service address or job location
Details about your requested service (e.g., type of plumbing issue, timing, property details)
Any other information you choose to include in your message
Information collected automatically
When you visit the Site, certain information may be collected automatically, such as:
IP address
Browser type and version
Device type and operating system
Referring and exit pages
Pages viewed and time spent on the Site
General location inferred from your IP address
Information collected via cookies and similar technologies
We do not intentionally collect sensitive financial data (such as credit card numbers) through this Site. Any payments for services are handled directly by the service providers or their payment processors.
We use the information we collect for purposes such as:
Responding to your inquiries and quote requests
Connecting you with local, independent plumbing contractors in Las Vegas
Communicating with you about your request, including confirmations, updates, and follow-ups
Operating, maintaining, and improving the Site and our services
Monitoring Site usage, performance, and security
Detecting, preventing, and responding to fraud, abuse, or technical issues
Complying with applicable laws and enforcing our terms and policies
We do not use your personal information for unrelated profiling or automated decision-making that produces legal or similarly significant effects on you.
We may share your information in the following circumstances:
With local service providers
Our primary role is to match you with local, independent plumbing professionals. To do this, we may share information such as:
Your name
Contact details (phone number and/or email address)
Service address
Details about the requested job
These providers use your information to contact you, provide estimates, and perform the services you requested. They operate as independent businesses and are responsible for their own use of your information.
With vendors and service providers
We may share information with third-party companies that help us operate the Site and our systems, such as:
Website hosting and maintenance
Form and lead-capture tools
Customer relationship management (CRM) systems
Email delivery and communication services
Analytics and performance monitoring
These companies are permitted to use your information only as necessary to provide services to us and are expected to protect it appropriately.
For legal and safety purposes
We may disclose information if we believe it is reasonably necessary to:
Comply with applicable laws, regulations, or legal processes
Respond to lawful requests from public authorities
Protect our rights, property, or safety, or that of our users or others
Detect, prevent, or address fraud, security, or technical issues
We do not sell your personal information to third-party marketers.
The Site may use cookies and similar technologies to:
Remember your preferences
Help the Site function properly
Understand how visitors use the Site
Improve performance and user experience
You can usually set your browser to refuse cookies or to alert you when cookies are being placed. Disabling cookies may limit certain features or functionality of the Site.
We retain personal information only for as long as reasonably necessary to:
Respond to and manage your request
Maintain business records for legitimate purposes
Comply with legal, accounting, or reporting obligations
In many situations, we aim to delete or anonymize lead information within approximately 30 days after your inquiry is closed, unless we need to keep it longer for legitimate business or legal reasons.
Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:
The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information, subject to legal limitations
The right to object to or restrict certain types of processing
The right to withdraw consent where processing is based on your consent
You can exercise these rights, or ask any questions about how your information is used, by contacting us at hi@commercialplumberlasvegas.com. We may need to verify your identity before processing your request.
If you receive marketing or promotional messages from us (which may not always be the case), you can opt out at any time by following the unsubscribe instructions in those messages or by contacting us. We may still send you non-marketing messages related to existing requests or inquiries.
The Site is not intended for use by children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at hi@commercialplumberlasvegas.com so we can take appropriate action to delete it.
If local laws in your area define a different age threshold for children, we will comply with those requirements.
We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We act solely as a lead-generation and referral platform. The local plumbing contractors you are connected with:
Operate as independent businesses
Set their own prices, schedules, and terms
Are solely responsible for the services they provide
We do not control, supervise, or guarantee the quality, safety, or legality of any work performed by third-party providers, nor do we warrant their services. Any disputes or issues should be addressed directly with the provider.
We may update this Privacy Policy periodically. When we make changes, we will revise the “Last updated” date at the top of this page. Any changes will become effective when posted on the Site. Your continued use of the Site after changes are posted means you accept the updated Policy.
This site is a free service to assist property owners in connecting with local service contractors. All contractors are independent, and this site does not warrant or guarantee any work performed. It is the responsibility of the property owner to verify that the hired contractor holds the necessary license and insurance required for the work being performed. All persons depicted in photos or videos are actors or models and not contractors listed on this site.
If you have questions about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us at:
Commercial Plumber Las Vegas
Operated by: Matthew Francis
Email: hi@commercialplumberlasvegas.com
Website: https://commercialplumberlasvegas.com/
Address: 1155 E Twain Ave, Las Vegas, NV 89169
Date: 9 March 2026